PNC Bank has issued an urgent notice to its customers in the United States about the growing danger of malware and digital scams. The financial institution warns that cybercriminals are using malicious programs to access bank accounts and steal money. Even when users follow the recommended security instructions.
PNC Bank Raises the Alarm in the US: You Risk All Your Money
PNC has detected an increase in scams involving malware, phishing, and identity theft. In some cases, criminals send emails or text messages that appear legitimate, asking customers to update their information or download attachments.
By doing so, users unknowingly install malicious software on their devices, which allows strikers to access their bank accounts. A recent example involves a PNC customer in Pennsylvania who lost $9,000.
All after receiving fraudulent messages requesting changes to their account. Despite following the bank's instructions to protect their account, the criminals managed to withdraw the money using a fake ID at a branch.
This Is How You Can Protect Yourself from Malware: PNC Bank Makes It Clear
Malware can be installed on devices through emails, text messages, or even USB drives sent by mail. Once installed, it allows strikers to access confidential information, such as banking credentials, and carry out unauthorized transactions.
In addition, criminals use social engineering techniques to trick users and gain access to their accounts. To minimize the risk of falling victim to these scams, PNC recommends not opening suspicious emails or text messages, especially those that request personal or financial information.
You shouldn't connect unknown USB drives to your devices, nor keep security software outdated on any device. You must use strong and unique passwords for each account and enable two-factor authentication whenever possible.
Set up activity alerts on your account to monitor suspicious transactions. Contact the bank directly if you receive an unusual or suspicious request. In addition, PNC offers its customers the free Trusteer Rapport software, which helps detect and remove malware used by scammers.
What to Do if You Suspect You've Been a Victim?
If you believe your device has been compromised or you've provided information to a possible scammer, change your passwords from a secure device. Contact PNC immediately to report the situation.
Review your accounts for unauthorized transactions and consider restoring your device to a previous backup. In addition, report the incident to the appropriate authorities.
The security of your bank account depends both on the measures implemented by the bank and on your own vigilance. Stay informed and adopt recommended practices to protect your money and personal information. For more information and resources on how to protect yourself from fraud and malware, visit PNC's Security and Privacy Center.