Shopping habits have changed in recent years. Consumers no longer just look for low prices; they also want speed and convenience. In this context, major retail chains in the United States compete to offer the best experience.
Sam's Club, a chain owned by Walmart, has been the subject of numerous rumors over the past few weeks. In fact, there was talk of technological innovations and changes in its food offerings. Now, the company has confirmed that all of this is true and is in the process of implementation.
Sam's Club prepares a major transformation in the United States to facilitate shopping
The renovation that Sam's Club is undertaking is comprehensive and ambitious. Walmart has confirmed that the technological improvements will extend to all stores in the country before the end of the year. One of the most important innovations is the line-free payment system.
This technology uses artificial intelligence and computer vision. Thanks to it, members will be able to take their products and leave without going through a traditional checkout. It has already been tested in more than 120 pilot stores with very positive and promising results.
The implementation of this system will significantly reduce wait times. Convenience will be maximized, and the shopping experience will be much more agile. Walmart has assured that it will be available in all Sam's Club locations before 2026.
These are not the only innovations at Sam's Club
But the innovations don't end there. The food area within the stores has also undergone a major renovation. Whole pizzas are now offered to go, something that was previously only available in slices within the store.
To further facilitate the experience, Sam's Club has implemented curbside pickup. Customers will be able to pick up their orders without having to get out of their cars. This is especially designed for those who have little time.
Additionally, the hours of Sam's Café have been extended to match the full store hours. Thus, shoppers can enjoy pretzels, ICEE drinks, and other products throughout the entire business day, without restrictions.
Walmart has also announced a plan to remodel the nearly 600 current stores. Additionally, the chain will open about 15 new stores each year to adapt to new market trends.
The remodeling will not only be physical but will include technological improvements to facilitate shopping and enhance convenience. The goal is to offer a more complete and attractive experience to members.
The membership store market is increasingly competitive in the United States. Costco has been the undisputed leader for years with solid offerings and a very loyal clientele. That's why Walmart has decided to strongly bet on Sam's Club to not lose ground.
Technological innovations, improvements in food offerings, and physical expansion are part of this strategy. Walmart seeks for Sam's Club to stand out not only for price but for technology and customer service.
There is no doubt that Sam's Club is entering a new stage where technology and customer experience will be key. Walmart has made clear its commitment to support this process. The way of buying wholesale in the United States is about to change for millions of people.