PNC Bank has issued an urgent alert to its millions of customers in the United States. The message makes it clear that losing this device isn't just a minor inconvenience: it poses a significant risk to private information and the bank account.
This alert warns that a lost or stolen smartphone opens the door to data theft and compromises sensitive data. PNC explains that if criminals get your phone without proper protection, they could access your banking apps. They could also access your emails, social media, and documents stored on the device.
Important alert from PNC Bank: avoid getting into serious trouble
With this, they can transfer money, make purchases, or even impersonate you. Protecting your mobile phone becomes the first line of defense against this real danger.
PNC Bank emphasizes that when a thief manages to get your device, not only is your bank account at risk. Your private information is also at risk, including credentials, card data, and even your financial history. With such intimate access, they can empty your accounts, open new accounts, or request fraudulent loans in your name.
This is how you can protect the banking data on your mobile phone: for your security
The institution highlights that this significant risk can be avoided with simple steps, such as using a code, fingerprint, or facial recognition to lock the phone. Activate automatic lock after a few minutes of inactivity. You shouldn't connect to public Wi‑Fi networks when performing banking actions, since they're not secure.
Additionally, it's crucial to install protection tools like anti‑malware software. PNC's alert urges customers to immediately review their banking transactions. If they see charges they don't recognize, they should call the bank at the official number: 1‑866‑HOLA‑PNC (1‑866‑465‑2762) or go to a local branch.
PNC has automatic alerts by text message or email
If the phone is stolen, PNC offers a bank commitment: immediately block the cards with the Easy Lock feature from the app or online banking. They also recommend changing all associated passwords and PINs. The bank is committed to helping its customers regain control of their bank account and minimize the impact of the theft.
Additionally, PNC sends automatic alerts by text message or email when any suspicious activity is detected. These alerts, which come from verified short codes, are designed to immediately notify you about unusual transactions, password changes, or card transactions.
PNC also reinforces that they will never ask for your confidential information by phone or SMS. If you receive any suspicious communication, they recommend hanging up, not responding, and contacting the bank through official channels. This way, you avoid falling for scams known as smishing, phishing, or vishing, which aim to trick you into giving up your data.