United States Social Security sends a clear message if you need to complete an important procedure. SSA offers conveniences so anyone can quickly apply for benefits. Using simple language and without complicated technical terms, we explain how it works here.
The key is the my Social Security portal. There, you can complete many procedures without leaving home. You can apply for retirement benefits, disability, survivor assistance, or supplemental income.
This is how easily you can get your assistance: Social Security lends you a hand
You can also view personalized estimates, update your banking or contact information, change your address, or designate someone to manage your benefits if you can't do it yourself. All of this is advantageous: it's convenient, secure, and transparent.
To use my Social Security, you must be 18 years old or older, have a valid Social Security number, and an email address. Then you visit the official site www.ssa.gov/myaccount and choose to create a profile with Login.gov or ID.me.
If you already have accounts with these services, just log in. Then verify your identity, accept the terms, and you can access your account and all available tools.
If you have any problem, trust SSA
However, although the process seems easy, problems can arise when creating the account. Some people get stuck in an endless loop between the Login.gov page and my Social Security. If this happens, just disconnect the account and link it again.
That solution has worked for several users who share their experience in public forums. Also, if you can't log in, you can call SSA's customer service number (1‑800‑772‑1213) to receive help or schedule an appointment at the nearest office.
Identity measures have been strengthened
Additionally, since April 2025, SSA has strengthened its identity measures. If you don't have an online account, you must verify your identity in person to change important information such as bank deposit or to start an assistance application. The process for changing a bank account has been accelerated: now it takes only one business day (instead of 30).
The intention is to reduce fraud without penalizing user service. SSA has made it clear that using a personal PIN will be optional, not mandatory, after criticism pointed out millions of additional in-person office visits.
SSA's commitment is firm: to facilitate access to benefits and protect citizens' data. The agency explains that its mission is to pay the right person, at the right time, and in the right amount.