Citibank has issued an urgent notice to all its customers who use their ATMs to withdraw cash. The entity has detected an increase in fraud in various parts of the country.
This is a key alert that can prevent you from losing all your savings. If you use ATMs frequently, this message is especially important for you. The risk arises when you approach an ATM without being aware of what's happening around you.
According to Citibank's notice, thieves are using increasingly sophisticated techniques to steal your password and access your account. Sometimes, you don't even realize you've been a victim until it's too late.
Citibank Warns All Its Customers: Don't Risk It at an ATM for Your Own Good
One of the most common methods they have detected is called "skimming." It involves placing a device in the ATM slot where you insert your card. This device copies the information from the magnetic strip.
Additionally, they often place a small, well-hidden camera to record how you enter your PIN. This way, they obtain all the necessary data to empty your account. Another way these criminals operate is "shoulder surfing," which means watching you while you enter your password.
They can do it from very close, or even record you from a nearby car. That's why Citibank insists that you should never allow anyone to get too close while you're withdrawing cash.
You Should Never Do This When Withdrawing Money at an ATM: Citibank Is Already Warning
The bank has also warned that you should never accept help from strangers when something goes wrong at the ATM. Some thieves pretend to be friendly to then distract you and steal your card. It's also important that you don't leave without checking that the ATM has ejected your card; sometimes, the machines are tampered with to keep it and clone it later.
To avoid problems, the most practical advice is to always cover the keypad with your hand when entering your PIN and check that there are no loose or suspicious parts on the ATM. Also, always use ATMs in well-lit and safe places. Additionally, if you notice any anomaly, don't proceed with the transaction and immediately notify the bank.
This notice from Citibank is not an exaggeration. Be careful with your PIN and password, as they are the direct key to your funds.