A woman with a surprised expression in front of a JCPenney building with a United States flag in the corner.

Official: JCPenney makes a key decision after its massive closures in the US

JCPenney faces challenges in its restructuring as it adapts to new digital consumption habits

JCPenney is one of the most iconic retail chains in the United States, but it faces significant challenges in a highly competitive market. The company has had to adapt to rapid changes in consumer habits, especially in the digital age. In recent years, JCPenney has undergone transformations aimed at ensuring its relevance in a constantly changing sector.

Recently, JCPenney has taken an important step by announcing the closure of several stores. This move comes after the company's bankruptcy in 2020 and its internal restructuring. Additionally, the company has decided to prioritize its online presence, adjusting to new consumer demands.

Entrance of a JCPenney store in a mall with a seating area in front and mannequins visible inside.
The company bets on digital commerce after the closures | Google Maps

A strategic alliance and the creation of Catalyst Brands

In January of this year, JCPenney formed a new business entity alongside Forever 21, called Catalyst Brands, according to Retail Dive. This alliance, which also includes brands like Aéropostale and Eddie Bauer, aims to revitalize these brands in the market. Although the current closures are not related to this partnership, the creation of Catalyst Brands is part of an effort to adapt the business to the new realities of commerce.

Despite this strategic change, JCPenney has had to face challenges related to its physical stores. The company has confirmed the closure of seven stores before May 25, with an eighth possible by August. Among the affected cities are San Bruno, California; Denver, Colorado; Pocatello, Idaho; Topeka, Kansas; Newington.

Additionally, New Hampshire; Asheville, North Carolina; and Charleston, West Virginia. These closures are related to lease expirations and a shift in sector demands. Where the competition from e-commerce has negatively impacted mall traffic.

JCPenney store facade with blue sky in the background.
The company partners with Forever 21 to create Catalyst Brands | Google Maps

The new collection with Ashley Graham: a commitment to inclusion

In an effort to stay relevant and attract new consumers, JCPenney has announced a collaboration with model and entrepreneur Ashley Graham. This collaboration will materialize in a plus-size clothing line to be launched this fall.

The collection, designed to reflect Graham's bold and confident style, will be available in sizes up to 30. With this launch, JCPenney seeks to reinforce its inclusive image and offer more options to a community looking for modern and quality garments in a variety of sizes.

A person with long dark hair is wearing a black blouse and slightly smiling while crossing their arms in front of a white background.
JCPenney launches a plus-size collection with Ashley Graham | JcPenney

This move is part of JCPenney's overall strategy to reposition its brand and better connect with new generations, especially Generation Z. The recently launched campaign, with slogans like "Where's this from?" and "Yes, it's from JCPenney," aims to change the public's perception of the brand.

Over the years, JCPenney has been reducing its number of physical stores. The competition from major online retailers and the decline in mall traffic have been determining factors for this strategy. However, the company has not completely abandoned its presence in the physical sector; it is focused on strengthening its digital platform and improving its online shopping experience.