Bank of America, in the United States, has issued an important warning to its customers. This alert aims to protect you from a potential risk that can affect your accounts and your peace of mind.
The alert arises due to the increase in scams in the form of SMS, emails, and calls, where criminals pretend to be the bank so you'll change your password. They also try to get you to provide your codes or authorize suspicious transfers. Following their instructions could be the mistake that makes you regret it for the rest of your life.
Bank of America makes it very clear to its customers: don't risk it
On its official channels, Bank of America warns that they'll never ask you to move funds to another account. They'll also never ask you to give them your verification codes or to download software or do anything to "verify" your identity.
If you receive supposed "alert" messages with a fake number, that's smishing: a text message scam designed to steal from you. A strong password prevents hackers from accessing your mobile app and committing fraud.
Bank of America recommends using complex passwords and enabling multi-factor authentication. Also, if you take the step to change it, you revoke access from malicious third parties. This way, you protect your personal information and your finances.
This is what you should do to prevent your money from being stolen
Change your password to a long and unique one, and don't reuse passwords. Enable push alerts in the app to detect suspicious activity instantly.
Don't respond to messages or calls that request codes or immediate actions. Avoid downloading apps or following instructions from unofficial callers; Bank of America will never request that action. Report any suspicious communication to abuse@bankofamerica.com or to the official number if you were scammed.
The bank makes its customers' security a priority, with free resources such as: online guides and tools to protect your accounts. Also, the free Trusteer Rapport software, which detects malware.
In addition, they offer you a zero liability guarantee for fraudulent transactions if you report them in time. Meanwhile, a hotline for reports and support in case of fraud.
Don't forget this notice: Bank of America wants to protect you
Don't forget that scams are evolving. Recent smishing attacks have managed to deceive many with messages that mimic the bank's real notifications. A simple action like not calling the number in the message, but always using the official one, can save your savings.
If you receive a strange notice to change your password without having requested it—whether by message, email, or app—think twice. It could be a sign that someone is trying to access your account.