Has your mobile stopped working and is no longer under warranty? Don't worry, Vodafone has a solution designed for you. What once seemed complicated is now easier than ever thanks to the out-of-warranty device repair service they offer.
Although many think they only deal with mobiles with active warranties, the reality is that you can also fix your device after that period has expired.
When is your mobile considered out of warranty?
Your phone is no longer covered by the warranty if more than three years have passed since you bought it. Or two years if you purchased it before January 1, 2022. This date is calculated from the purchase invoice or the delivery document if you bought it online and it was sent to you later.
It is also considered out of warranty even if that time hasn't passed if the mobile shows signs of misuse. For example, if it has bumps, has been dropped, shows moisture, or was handled improperly. Therefore, the repair is no longer covered by the manufacturer.
What to do if your mobile is not under warranty?
Vodafone offers you two very convenient options to repair your out-of-warranty mobile. You can call 91 658 89 80 and request that they pick it up wherever you indicate. Shipping and return are free.
If you prefer, you can also take the phone to a Vodafone store, where they will manage it for you. In either case, your mobile will be sent to a technical center to assess if it can be repaired. If possible, you will receive a detailed estimate.
You have the option to accept or reject it. If you decide not to proceed with the repair, you will only have to pay 14.16 euros for the review.
On the other hand, if you accept the estimate, you commit to paying the costs caused, which will be detailed in advance so there are no surprises. Additionally, if the store has stock, Vodafone will lend you a replacement mobile so you won't be left without communication.
Vodafone offers you a three-month warranty
Another advantage is that Vodafone offers a 3-month warranty on the repair. As long as it is for the same problem that was previously fixed and you present the corresponding invoice. This gives you more peace of mind if the mobile fails again for the same reason.
Repairing an out-of-warranty mobile is no longer a problem thanks to the service offered by this operator. They take care of everything, from picking up your mobile to returning it fixed, always with transparency and clear prices from the start. If your mobile needs help, don't think twice: Vodafone lends you a hand when you need it most.